A business check has become important due to the phenomenal growth in outsourcing. Competitive pressures are forcing corporations to outsource non-core processes to suppliers onshore and offshore. The US automotive supply chain, for instance, has become global in nature, with component manufacturing shifting to low-cost countries in Asia, such as China and India. The same is the case with the software industry, where India has become a magnet for global outsourcing contracts.
A typical business check goes through four phases.
Most corporations have structured programmes for assessing suppliers. Most business check processes outlined above are built into the supplier selection programme. In addition, corporations in sectors, where offshoring is at an advanced stage, hire outside investigators to carry out a credit check of the suppliers.
Most premier investigation firms offer business check services. Kroll, the New York-based risk consulting company, offers a comprehensive suite of business check services. The Investigative Due Diligence Service of Kroll, for instance, involves a study of factors such as the financial and operating history; litigation involving the company; unrealistic projections; overstated assets and revenues; unrecorded and understated expenses, liabilities, liens or judgments and hidden ownership interests among other issues. Similarly, Choice Point, another US-based investigation firm, also provides vendor screening services.
In the past few years, the scope of business check has also broadened to include qualitative criteria such as integrity. While quality, cost and the ability to stick to deadlines remains important, integrity has become critical due to rising offshoring of services to countries where intellectual property protection may be weak. In the software sector, instances of vendor's employees selling pilfered data on the web have come to light. While harsh penalties will cut down such problems, integrity will ensure that such problems do not arise in the first place.
Not surprisingly, business check services that assess the integrity of a vendor are becoming popular. Kroll, for instance, offers a Vendor Integrity Screening service to customers. This service is useful to companies that outsource processes with a high intellectual property component. In intellectual-property driven services such as software programming and contract pharmaceutical research, legal safeguards exist for protecting the process and the output. The software programmers or scientists, who work on such projects, can be subject to contractual obligations. In the final analysis, however, it all boils down to integrity. With the offshoring phenomenon showing no signs of slowing down, the demand for business check services particularly Vendor Integrity Screening will increase.
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